Legal

Privacy Policy

This policy explains how Superior kitchen makeovers (a sole trader covering the SA10 postcode area, Swansea and surrounding Wales) handles personal information. Last updated 27 August 2026.

Who is responsible

Superior kitchen makeovers is a sole trader and the data controller for personal information collected through this website and through phone, WhatsApp and email enquiries.

To ask about your information:

• Phone: 07777 519159
• WhatsApp: 07777 519159
• Email: info@superiorkitchenmakeoversswansea.co.uk

What this site does

The website shows the work and how to get in touch. Enquiries come in by telephone, WhatsApp or email. There is no account login or payment checkout.

Information collected

Enquiries by phone, WhatsApp or email

If you call, message or email, the information you choose to send is received. That typically includes your name, phone number, email address, the town or area of the job, and any photographs or notes you attach about the kitchen or room. Call records may also show on the phone bill.

Website technical data

The hosting server may keep standard access logs (IP address, browser type, pages requested and the time of the request) for security and to keep the site running. This site does not run advertising pixels or third-party analytics.

Why it is used

• To answer an enquiry and, if work goes ahead, to plan and carry out the job.
• To keep records needed for quotes, invoices and tax.
• To keep the website secure.

The legal bases under UK GDPR are: taking steps at your request before a contract, performing a contract if work is booked, legitimate interests in running a trades business and keeping the site secure, and legal obligation where records must be kept for tax or similar rules.

Who it is shared with

Personal information is not sold. It may be seen by:

• The phone network, for calls and texts.
• WhatsApp (Meta Platforms Ireland Limited), if you message on WhatsApp. WhatsApp has its own privacy policy.
• The email host that receives messages sent to the contact address.
• The website host, for server logs.
• An accountant or HMRC, where required for tax records.
• Police or a regulator, if the law requires it.

Google provides the map embedded on the contact section. Loading that map may involve Google collecting technical data under Google's own terms.

Cookies

This site does not set marketing or analytics cookies. Your browser may store a small amount of data needed to display pages (for example cached files). The embedded Google Map on the contact section may set cookies from Google when that frame loads. You can block cookies in your browser settings; the rest of the site will still work.

How long it is kept

Enquiry messages that do not become a job are kept only as long as needed to deal with the enquiry, then deleted from day-to-day inboxes. If work is quoted or carried out, records are kept for as long as tax and accounting rules require, usually six years after the tax year the work belongs to.

Your rights

Under UK GDPR you can ask to access your information, have it corrected, have it erased, restrict how it is used, object to use based on legitimate interests, and receive a copy in a portable form where that right applies. To use these rights, call, WhatsApp or email using the details above. You can also complain to the Information Commissioner's Office at ico.org.uk.

Children

This site is aimed at homeowners arranging renovation work. It is not intended for children.

Changes

If this policy changes, the updated version will be posted on this page with a new date.